Clevertouch | Quick Tips | RMA/Return

If you've found this article, you've most likely searched for the RMA returns process. Our guide here should explain how to raise this:

1. Make sure you are certain that the product is faulty 
2. Gather all information possible, we will really need:
   1. The Serial Number of the product - if you need to find this, please see our article here. 
   2. A description of the fault the product is experiencing

After this, fill out the information requested in our support form here. 

Please be aware that although you are requesting an RMA, we reserve the right to troubleshoot the issue to confirm the fault if there is not enough information to confirm an RMA.