This guide is for issues such as: Touch doesn't work, or flashing/flickering screen when connected via HDMI/USB C
Please try the troubleshooting below:
- Check there is power to the screen.
- Check the power switch is in the on position.
- If the LED is red, use the remote control power button to turn on the screen.
- Check the source equipment, such as a laptop is outputting a picture signal correctly.
- Check the cable connection between screen and PC.
- Check the cable is inserted in the correct socket.
- Try a different cable.
- Try a different PC.
- Bypass any wall plate connections for testing.
If you still cannot display your input, please log a ticket here.
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