Clevertouch | Quick Tips | Troubleshooting: Display, Picture, or Touch issues when using cables

This guide is for issues such as: Touch doesn't work, or flashing/flickering screen when connected via HDMI/USB C

Please try the troubleshooting below:

1. Check there is power to the screen.
2. Check the power switch is in the on position.
3. If the LED is red, use the remote control power button to turn on the screen.
4. Check the source equipment, such as a laptop is outputting a picture signal correctly.
5. Check the cable connection between screen and PC.
6. Check the cable is inserted in the correct socket.
7. Try a different cable.
8. Try a different PC.
9. Bypass any wall plate connections for testing.

If you still cannot display your input, please log a ticket here.