Clevertouch | Quick Tips | The screen is black, when on any input/source

Please try the troubleshooting below:

1. Check there is power to the screen.
2. Check the power switch is in the on position.
3. If the LED is red, use the remote control power button to turn on the screen.
4. Check the source equipment, such as a laptop is outputting a picture signal correctly.
5. Check the video cable connection between screen and PC.
6. Check the video cable is inserted in the correct socket.
7. Try a different video cable.
8. Try a different PC.
9. Bypass any wall plate connections for testing.

If you still cannot display your input, please log a ticket here.